Effective and purposeful communication is the grounding of any good relationship.
Kardinya Primary School encourages communication that is respectful and open, with the belief that this helps to create strong and trusting relationships. These relationships empower your child’s education by ensuring that the families and school all have the same knowledge and expectations around your child’s education.
Respectful expectations
You can expect the school to do the following:
- Communicate regularly through CONNECT/Facebook
- Schedule times to meet with your child’s classroom teacher (Parent/Teacher Meetings at the beginning of Terms, Open Nights and more)
- Updates about your child’s education journey through CONNECT
- Opportunities to provide feedback through surveys
- Parent communications to be responded to within two working days
The school is unable to:
- Return calls after school hours
- Reply to messages or notifications on weekends or school holidays
- Provide staff members private emails or mobile phone numbers
When to contact the school
- Changes in family circumstances
- Any concerns or changes in behaviour at home
- To cancel an appointment
- If you are running late to collect your child, or need to collect them early
- Any new medical diagnosis or details around medication
What information to communicate to the school office
- Changes in your address, phone numbers or email
- Medical issues that may arise (Broken bones, new medications or diagnosis’s need to be notified to the front office as soon as possible)
- Absences
- Medical conditions that maybe contagious
- Planned absences
- Any custody or access issues (please ensure that you provide the office with copies of all relevant documents)
Urgent matters
Please contact the office with regards to any urgent matters as teachers may not be able to access their emails while teaching.
When should you request a face to face meeting?
It is hard to communicate more complex and emotion issues through electronic means. In these cases we ask that you contact the office or your child’s teacher through Seesaw to arrange a convenient time to meet.
When should I make contact with the leadership team?
Where a conversation may involve conflict, dissatisfaction with staff or any aspect of the school we ask that you contact the office who will organise the appropriate member of the Leadership Team to contact you at their earliest availability.
Remember
- We are all human and mistakes can occur.
- We are all on the same team and all have the one goal of achieving the best education for your child. There will be times that we may not agree, but we will listen.
- Speak positively about our school and staff around your child.
- Any concerns should always be addressed with the school as soon as they arise.
- Issues left unaddressed can cause unease and unwanted anxiety.
